Clients
“Jessica has been an exceptional PR lead for Chef Laurence Louie and Rubato during Top Chef Season 23. She kept our brand voice consistent while staying deeply sensitive to our story, culture, and values. She also helped us stand up an email marketing program that’s averaging a ~50% open rate, an incredibly high bar in the restaurant industry.
As a true Top Chef fan, Jessica understood how to position Laurence thoughtfully, and navigated Bravo’s tight media guidelines with total professionalism. She's well-respected, highly connected, and helped secure meaningful local visibility, including at WGBH Boston Public Radio.
Jessica is passionate, dedicated, and consistently goes above and beyond. It is a pleasure working with Jessica, she embodies smart, strategic PR with real heart, everything Rubato and Chef Laurence is looking for.”
- Top Chef Finalist Laurence Louie
& Rary Ratsifa, Rubato HK CafeC
“Jessica is wonderful to work with - smart, thoughtful, and direct in a way that gets the job done right. She brings years of experience and a network that has been so helpful to serving our mission of arts and culture.
She is always my go to for PR counsel, and her advice has been invaluable in growing our organizations visibility, and support in turn, for over a decade.”
- Laura Mandel, Jewish Arts Collaborative
“In the many years we've collaborated, Jessica has recognized my vision for my business even more clearly than I have at times! From detailed marketing projects to big picture organizational development challenges, she is always able to integrate her knowledge of disparate business sectors, consumer groups, and cultures, finding the best possible solution to the problem. Jessica is a delight to work with, bringing tremendous energy to any task and above all, her sense of fun and her dedication to work she believes in shines through.”
- Irene Shiang Li, Mei Mei Dumplings
“Without Onward & Upward’s support, our $188k crowdfunding campaign would not have succeeded. Jessica knew exactly how to leverage our community and existing brand to bring in much-needed funds. She taught us how to communicate our values to our guests, and made sure that our identity was foundational in all of our messaging. Jessica is indefatigable, approaching every challenge with enthusiasm and care - we are lucky to have her by our side.”
- Annie Campbell, Mei Mei Dumplings
“It has been such a pleasure working with Jessica, her professionalism and the ability to bring joy to her work is so contagious.
Her attention to details and clear communication made our partnership so enjoyable. Once Jessica decides to invest in you and your brand, she will be your biggest cheerleader.”
- Veo Robert, Phaeng & Phiu
“Jessica is so talented, thoughtful and creative, and I feel so lucky to work with her.
From partnerships to brand collaborations and creative projects we work on, she knows how to find common ground, elevate clients and generally uplift all parties.”
- Scott Newman, On Air Fest
“There is legitimately no one I know who is more driven to help people and companies achieve their goals and graced with the strategic thinking, tenacity, grit, fearlessness and panache to make magic happen than Jessica Coughlin.
She has been instrumental in building awareness for new projects and helping grow listeners at WBUR, secured new media partners to support the station, and has helped drive audience to CitySpace through strategic, targeted outreach. Simply put: if Jessica is in your corner you are destined for greatness.”
- Candice Springer, WBUR CitySpace
“Jessica is organized, efficient, and always supportive. As a group with long established roots in the region, we were impressed by her extended reach and ability to tactfully get our message through to many different groups that we may not have connected to on our own.
Overall, we were thrilled with the care and ownership Jessica put into our project.”
- Rachel Miller-Munzer, Big Dipper Hospitality Group